Services & fees

Referrals and Medicare rebates

You do not need a referral to attend psychological therapy sessions. Without a referral sessions will be charged privately. However, if you wish to claim Medicare rebates for sessions then you will require a referral and either a Mental Health Treatment Plan (MHTP) or an Eating Disorder Plan (EDP) from your GP.

The current Medicare rebate for a clinical psychology session under a MHTP or EDP is $131.65 per session (and higher when one has reached their Medicare threshold in a calendar year).

Mental Health Treatment Plans (MHTP):

If you receive a referral and a Mental Health Care Plan (MHTP; item 2710) from your GP you will be able to claim a Medicare rebate of $136.35 per session for up to 10 sessions per calendar year (Jan-Dec). We will submit your claim for processing of rebates directly to Medicare on your behalf.

Please note that you are able to receive up to 6 sessions with your initial referral under your MHTP in a calendar year, following which you can see your GP for a second referral for an additional 4 sessions (to a max. 10 sessions per calendar year). Note that unused sessions on a referral do carry over into the next calendar year, but any such sessions will count towards the 10 max. sessions in that calendar year.

Following completion of your 10 sessions under Medicare, sessions will then be charged privately. If you have private health cover for psychological treatment then you may also be entitled to claim a rebate for sessions from your private health insurance fund.

Eating Disorder Plans (EDP):

Certain individuals experiencing eating disorders may be eligible to receive an Eating Disorder Plan (EDP) from your GP. If you receive an EDP and a referral from your GP you will be able to claim a Medicare rebate of $136.35 per session for up to 40 sessions per year (within a 12-month period of the date of the EDP).

Note that if you are eligible and receive an EDP you will be able to access Medicare rebates for up to 10 sessions with your initial GP referral under your EDP, following which you will need to see your GP for a referral for an additional 10 sessions (10-20 sessions). Following 20 sessions, you will then need to see both your GP and a psychiatrist (at any time prior to 20 sessions) for a referral for an additional 10 sessions (20-30 sessions). Finally, following 30 sessions, a final referral from your GP can be obtained to access Medicare rebates for another 10 sessions (30-40 sessions) within the 12-month period.

Private Health Insurance

If you have private health cover for psychological treatment then you may be entitled to claim a rebate for sessions charged privately (not claimed under Medicare) from your private health fund. The claimable amount and number of sessions per calendar year depends on your level of health cover and the rules of each individual health fund. Please check with your fund to see if you are covered.

Note that you cannot claim both Medicare and private health fund rebates for the same session.

Cancellation Policy

We require at least 48 hours notice for cancellation or changes to appointments or fees apply. Sessions cancelled with less than 48 hours notice will attract a 50% cancellation fee and sessions cancelled with less than 24 hours notice (including non-attendances) attract a 100% cancellation fee.

What we can help you with